This portal provides detailed system Status for Leslie’s IT systems and provides links to our help portal to submit a request if further assistance is needed. Please review system status before submitting an additional ticket. We may already be working on the issue.
A fix has been implemented and all orders are being distributed to the distribution centers. We expect all order s to have processed by 1:00am. We will monitor order processing throughout the remainder of the weekend to ensure no issues.
Posted Mar 19, 2023 - 00:14 MST
Identified
The IT team was notified regarding a stoppage of orders processing to WMS/3PL/Store. As Vendors, WMS, 3PLs were not limiting we believe a limited amount of impact has occurred. There is currently a backlog of 1000 orders. Team members are working to process these down and are monitoring a fix to the cause of the blockage.
Posted Mar 18, 2023 - 20:25 MST
This incident affected: Ecommerce Systems (Web Platform).
