This portal provides detailed system Status for Leslie’s IT systems and provides links to our help portal to submit a request if further assistance is needed. Please review system status before submitting an additional ticket. We may already be working on the issue.
Orders are now flowing normally between systems. System maintenance will continue to ensure all backlog is processed.
Posted Nov 28, 2022 - 22:28 MST
Update
We will undergo site maintenance to restore order processing between systems at approximately 9:00pm MST - 11:00pm MST.
Posted Nov 28, 2022 - 14:51 MST
Update
The failing processes have been corrected. There will be a system maintained window required to implement the updates and restore this functionality. Teams are currently working with business partners to align on the timeline for these changes. Next Update: 3:00pm
Posted Nov 28, 2022 - 14:28 MST
Identified
The IT team is investigating an issue regarding orders exporting from Salesforce to the Order Management systems. This may be causing a delay in new orders being dropped to the Warehouse. Orders still continue to be be received and processed from customers normally during this time. Next Update: 2:30pm MST.
Posted Nov 28, 2022 - 13:33 MST
This incident affected: Ecommerce Systems (Web Platform).
