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Operational Notification: Availability of 3" Tabs

Incident Report for Leslies Omnichannel

Resolved

This incident has been resolved.
Posted Aug 24, 2021 - 09:34 MST

Monitoring

***OPERATIONAL NOTIFICATION***

Inventory for 3" Tabs for In the Swim tabs (12072,12073,12074) and Leslie's Pool tabs (12439, 12440, 12460) are unavailable for SHIP TO HOME.

Leslie's Tabs are available for Buy Online Pick Up In Store
In the Swim tabs are out of stock, but users and agents can alternatively use SKU 12470 for 3" tabs (these are not ITS branded)

(Critical tickets received for the absence of tabs online have been marked as resolved as this is intended functionality, please use the above guidance to support customers)
Posted May 03, 2021 - 11:29 MST
This incident affected: Ecommerce Systems (Web Platform, Channel Advisor).